PRIVACY POLICY
WebHeroPro LLC
Effective Date: March 15, 2026
WebHeroPro LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us (collectively, the “Services”). By accessing or using our Services, you agree to the practices described in this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
1. Information We Collect
We may collect the following categories of information when you interact with our Services:
Personal Information. This includes your name, email address, phone number, mailing address, company name, job title, and any other information you voluntarily provide when contacting us, filling out forms, or entering into a service agreement.
Phone Number and SMS Opt-In Data. When you opt in to receive SMS or text messages from WebHeroPro LLC or any business utilizing our platform, we collect your mobile phone number, your consent to receive messages, the date and time of your opt-in, and the method through which you opted in (e.g., web form, keyword text). This information is used solely for the purpose of delivering the SMS communications you have consented to receive.
Payment Information. When you make a payment, we may collect billing details such as credit card numbers, billing addresses, and other financial information necessary to process transactions. Payment processing is handled by secure third-party payment processors, and we do not store full credit card numbers on our servers.
Technical and Usage Data. We automatically collect certain information when you visit our website, including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, click patterns, and other diagnostic data.
Cookies and Tracking Technologies. We use cookies, web beacons, pixels, and similar technologies to enhance your experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
Communications Data. We retain records of correspondence when you contact us via email, phone, contact forms, live chat, or SMS, including the content of those communications.
Third-Party Data. We may receive information about you from third-party sources such as analytics providers, advertising networks, and business partners, which we may combine with other information we collect.
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery. To provide, maintain, and improve our web design, development, digital marketing, SEO, hosting, and related services.
SMS Communications. To send you text messages that you have opted in to receive, including appointment reminders, service notifications, promotional offers, account alerts, and customer support messages.
Communication. To respond to your inquiries, send project updates, deliver invoices, and provide customer support.
Marketing. To send promotional materials, newsletters, and information about new services or offers that may be of interest to you. You may opt out of marketing communications at any time.
Analytics and Improvement. To analyze usage trends, monitor the effectiveness of our Services, and improve our website, products, and user experience.
Legal Compliance. To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Security. To detect, prevent, and address fraud, unauthorized access, and other illegal or harmful activities.
Business Operations. To manage our internal business operations, including billing, accounting, auditing, and record-keeping.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers. We may share information with trusted third-party vendors and service providers who assist us in operating our business, such as payment processors, hosting providers, email platforms, SMS delivery platforms, analytics services, and project management tools. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
SMS Opt-In Data. We will not sell, rent, lease, or share your phone number, opt-in consent data, or SMS messaging information with third parties or affiliates for their own marketing purposes. Your SMS opt-in data and consent information is used exclusively by WebHeroPro LLC to deliver the messaging services you have requested.
Legal Requirements. We may disclose your information if required to do so by law, regulation, subpoena, court order, or other legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers. In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
With Your Consent. We may share your information for any other purpose with your express consent.
4. SMS/Text Messaging Privacy
This section specifically addresses how we handle data related to our SMS and text messaging programs:
Data Collected. When you opt in to our SMS program, we collect your mobile phone number, the content of messages you send to us, opt-in and opt-out timestamps, and related metadata necessary for message delivery.
Use of SMS Data. Your SMS data is used exclusively to deliver the text messages you have consented to receive, to process your opt-out requests, to respond to HELP inquiries, and to maintain records required by applicable regulations.
No Sharing for Marketing. Your phone number and SMS opt-in information will never be sold, rented, or shared with third parties for their marketing or promotional purposes.
Opt-Out. You may opt out of SMS messages at any time by replying STOP to any message. You may also contact us at [email protected] or call 201-661-3679 to opt out.
Message and Data Rates. Standard message and data rates may apply based on your mobile carrier and plan. WebHeroPro LLC is not responsible for any messaging or data charges imposed by your carrier.
For complete SMS program terms, including carrier liability disclaimers, please see our Terms and Conditions at https://www.webheropro.com/terms.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records and consent data are retained for the duration of your subscription to our messaging program and for a reasonable period thereafter as required by applicable regulations. When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention practices.
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access. You may request a copy of the personal information we hold about you.
Correction. You may request that we correct inaccurate or incomplete personal information.
Deletion. You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing. You may unsubscribe from marketing emails by clicking the "unsubscribe" link in any promotional email or by contacting us directly.
Opt-Out of SMS. You may stop receiving text messages at any time by replying STOP to any message or by contacting us directly at [email protected] or 201-661-3679.
Cookie Preferences. You may adjust your cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of our website.
Do Not Track. Our website does not currently respond to "Do Not Track" browser signals. We will update this policy if our practices change in the future.
To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights.
WebHeroPro LLC does not sell personal information as defined under the CCPA/CPRA. To submit a request or learn more about your California privacy rights, please contact us at the information provided below.
9. Children’s Privacy
Our Services, including our SMS messaging programs, are not directed to individuals under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly. If you believe a child has provided us with personal information, please contact us immediately.
10. International Data Transfers
If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate. By using our Services, you consent to the transfer of your information to these jurisdictions, which may have different data protection laws than your country of residence.
11. Third-Party Links and Services
Our website and Services may contain links to third-party websites, plugins, or services that are not operated or controlled by WebHeroPro LLC. This Privacy Policy does not apply to those third-party resources. We encourage you to review the privacy policies of any third-party websites or services before providing your personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. Your continued use of the Services after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
WebHeroPro LLC
Email: [email protected]
Phone: 201-661-3679
By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.